Please reach out to your ordering provider with any clinical questions. Our clinical laboratory team is available to support ordering healthcare providers directly.
Monday, Sept. 2, is Labor Day. Our lab and all support services will be closed. Kit orders placed on Sept. 2 will be sent on Sept. 3, and all in-transit patient samples will be held by the carrier and received on Sept. 3. If you need assistance, please leave a message at 888-729-1206 or Support@GeneDx.com and we will respond when we return on Sept. 3.