Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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My health insurance requires genetic counseling. What should I do?

Your healthcare provider may refer you for genetic counseling. MyGeneTeam can provide pre- and post-test patient counseling by phone or through videoconferencing. Additional information about local genetic counseling services is available at www.nsgc.org. View the patient overview page to learn more.