Monday, Sept. 2, is Labor Day. Our lab and all support services will be closed. Kit orders placed on Sept. 2 will be sent on Sept. 3, and all in-transit patient samples will be held by the carrier and received on Sept. 3. If you need assistance, please leave a message at 888-729-1206 or Support@GeneDx.com and we will respond when we return on Sept. 3.
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If you have specific questions about GeneDx testing, please reach out to our customer service team at support@genedx.com. You can also call one of the phone numbers listed on our contact page Monday through Friday, 8:00 am – 8:00 pm Eastern.