Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
If you or a family member have received a positive genetic test result, there may be an advocacy organization dedicated to people with similar results.
Gene-specific advocacy organizations are dedicated to supporting families affected by a specific genetic variant (sometimes called a mutation). These organizations may offer resources like educational materials and research updates tailored to the genetic variant. Some also host family calls or meetings.
There are hundreds of these organizations doing important work, so it is challenging for GeneDx to maintain a comprehensive list. Going directly to their websites ensures you access the most up-to-date information from each organization.
The most efficient way to find the organization(s) dedicated to your specific result is to conduct a web search for the name of the gene where your genetic variant was found (or the specific condition you’ve been diagnosed with), along with keywords like “advocacy,” “support,” or “organization.”
Not all genes have an associated advocacy organization. In this case, we encourage you to consider reaching out to the more general organizations listed in the other section on this page.
We’re here to help! Contact our Advocacy team (Advocacy@GeneDx.com) or Client Services team (Support@GeneDx.com or 888-729-1206, option 3).
*These resources are of an informational nature only. While GeneDx makes every effort to ensure accuracy, this information is not meant to endorse a particular group, be a complete list, nor serve as medical advice. GeneDx presents this opportunity as a courtesy to clinicians and families who may wish to obtain more details.
