To dispute your bill, please complete this form and email it to Billing@GeneDx.com along with any relevant documentation. A Spanish version of this form is available here.
Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
To dispute your bill, please complete this form and email it to Billing@GeneDx.com along with any relevant documentation. A Spanish version of this form is available here.