Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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What can I expect during the genetic testing process?

  1. Your healthcare provider will determine the appropriate test and gather relevant medical records and family information.
  2. A blood sample, cheek swab, or other specimen is collected and sent to GeneDx. 
  3. Our lab will receive and analyze the sample(s) once billing and clinical review is complete. 
  4. Your provider will receive a report from our genetic experts with an explanation of what we found. 
  5. Your provider will share the results with you, and together you will determine the next steps. 
  6. Based on the results, your provider may also suggest you talk to a genetic counselor, a healthcare professional who can help you better understand what the testing revealed.