To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Who should I contact if I have questions about billing?

For questions about your GeneDx bill, please contact our Billing team at billing@genedx.com or 888‑729‑1206. If you have questions about your insurance coverage and benefits, please contact your insurance provider directly.