Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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I have questions about my test results. Who should I contact?

Please contact the healthcare provider who ordered your GeneDx testing with questions related to your results. Your provider may refer you for genetic counseling services at GeneDx to help you understand your results and next steps.