Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
No. Patients cannot order testing directly through GeneDx. An order must be placed by a licensed and qualified healthcare provider. Please confirm with your regional account executive about your state’s rules regarding the requisite credentials for ordering providers. Please view our ordering and results page for more information.
