Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
Yes. We have more than 100 MDs/PhDs and approximately 100 genetic counselors on the GeneDx team, including a team mainly focused on assisting our clients directly. Please call 1-888-729-1206 or email support@genedx.com, and we can put you in touch with the GeneDx expert to address your questions.
