Yes. All of our specimen kits come with illustrated, easy-to-use collection instructions. Patients can also watch this quick video on buccal swab collection. Learn more on our patient overview page.
Monday, Sept. 2, is Labor Day. Our lab and all support services will be closed. Kit orders placed on Sept. 2 will be sent on Sept. 3, and all in-transit patient samples will be held by the carrier and received on Sept. 3. If you need assistance, please leave a message at 888-729-1206 or Support@GeneDx.com and we will respond when we return on Sept. 3.