Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
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If you need immediate assistance, our customer service team is available Monday through Friday, 8:00 am – 8:00 pm Eastern, at the phone numbers listed on our contact page. You can also email us anytime at support@genedx.com.
