To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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My health insurance requires genetic counseling. What should I do?

Your healthcare provider may refer you for genetic counseling. MyGeneTeam can provide pre- and post-test patient counseling by phone or through videoconferencing. Additional information about local genetic counseling services is available at www.nsgc.org. View the patient overview page to learn more.