Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
The turnaround time will vary depending on the specific test ordered. Please see our test catalog for additional information on each test. Please note that turnaround times are estimates and begin after billing and clinical reviews are complete, when the sample(s) begin processing at the GeneDx lab. Turnaround times could be extended in situations outside GeneDx’s control.
