Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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How do I contact GeneDx with general questions?

If you have an assigned Regional Account Executive or Client Success Manager, you can reach out to them directly. 
 
Otherwise our Client Services team is happy to assist you. Find contact information here.