Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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My health insurance requires genetic counseling. What should I do?

Your healthcare provider may refer you to a genetic counselor. GeneDx can also provide genetic counseling with a referral from your healthcare provider. Additional information about local genetic counseling services is available at www.nsgc.org

For patients who are unable to connect with a local genetics professional, GeneDx has partnered with Genome Medical to increase access to exome testing and consultation with genetics experts. Learn more about this program here.