Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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Do you accept international orders/specimens?

GeneDx accepts specimens from patients living in certain countries outside of the U.S.

  • We are unable to accept orders or specimens from the UK or European Union (EU) countries at this time.
  • If you have questions about placing an order or sending a specimen from another non-U.S. country, please email support@genedx.com to discuss country-specific options and inquire about the preferred specimen type.