Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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Do you accept specimens transferred from other laboratories/vice versa?

Yes. We accept specimens from other laboratories and can mail specimens to other laboratories. The healthcare provider needs to complete a “Specimen Send-Out Form,” which can be obtained by emailing support@genedx.com. Please supply a FEDEX account number for payment. You can send the completed form back to us via email to support@genedx.com or by fax to 201-421-2010. We will then send the specimen to the requested lab.