Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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How can I order and mail kits to patients?

You have the option of mailing kits to patients and their family members directly, while placing an order on the GeneDx Healthcare Provider Portal at genedx.com/order. You may also order kits on our website at genedx.com/supplies or by emailing: support@genedx.com.