Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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How do I contact you for general questions/concerns?

Please reach out to our Customer Service Team at support@genedx.com or 1-888-729-1206 or you may contact your regional account executive if you are a provider. You may also view our contact us page for more information.