Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.

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What should providers know about GeneDx billing?

Please visit our provider billing homepage to learn about our billing policies, what’s required for insurance billing, and our Patient Access Solutions, including our Financial Assistance Program.