Happy Thanksgiving! Please be advised that in-transit patient samples will be held by the carrier on Nov. 28 and received by our lab on Nov 29. Kit orders placed Nov. 28-Dec. 1 will be sent on Dec 2. Our genetic counseling services, client services, and billing services will be unavailable Nov. 28-29. Leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return on Dec. 2.

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Who should I contact if I have questions about billing?

For questions about your GeneDx bill, please contact our Billing team at billing@genedx.com or 888‑729‑1206. If you have questions about your insurance coverage and benefits, please contact your insurance provider directly.