Happy holidays! Please be advised that in-transit patient samples will be held by the carrier on Dec. 25 and received by our lab the next day. Kit orders placed on Dec. 25 will be sent on Dec. 26. Our genetic counseling services, client services, and billing services will be unavailable Dec. 24-25; please leave us a message at 888-729-1206 or support@genedx.com and we will respond when we return.
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If you have specific questions about GeneDx testing, please reach out to our customer service team at support@genedx.com. You can also call one of the phone numbers listed on our contact page Monday through Friday, 8:00 am – 8:00 pm Eastern.
