Monday, Sept. 2, is Labor Day. Our lab and all support services will be closed. Kit orders placed on Sept. 2 will be sent on Sept. 3, and all in-transit patient samples will be held by the carrier and received on Sept. 3. If you need assistance, please leave a message at 888-729-1206 or Support@GeneDx.com and we will respond when we return on Sept. 3.
GeneDx believes that genetic testing—and the critical healthcare information it can provide—should be available to all.
While the insurance environment in the U.S. is complex and often difficult to navigate, we do everything in our power to help patients identify the best billing option for their individual situation.
GeneDx testing can be billed to a patient’s insurance, to an institutional account, or directly to a patient (self-pay). In addition, GeneDx offers a variety of programs and support tools through our Patient Access Solutions.
GeneDx accepts all commercial insurance, Medicaid, Medicare and Tricare plans.
GeneDx is continually developing solutions aimed at increasing access to genetic testing.
GeneDx offers the ability to bill your institution directly. To establish an institutional account with GeneDx, please reach out to GeneDx Accounts at 888-729-1206, option 4.
Self–pay options are also available. Please select the Patient Bill option when ordering in the GeneDx Provider Portal or on the test requisition form.
Contact your GeneDx representative or get in touch with our dedicated billing team at Billing@GeneDx.com. Patients can also call us at 888-729-1206, dial option 2, repeat 2.
Contact your GeneDx representative or get in touch with our dedicated billing team at Billing@GeneDx.com. Patients can also call us at 888‑729‑1206, dial option 2, repeat 2.